Saturday, 6 February 2016

The Benefits Of Touch-Screen Tellers, From Robert Jain

By Paul Martinez


Touch screens are quite common, more so than most of us realize. Video games and smartphones use them to various degrees, but what about banking? Is this field that people utilize on a routine basis able to make use of these screens as well? With the help of Robert Jain, we look into a recent story that developed, in addition to how it might be able to help banking grow and develop in the years to come.

According to the Portland Press Herald, it seems like banking is taking off in a different direction. Specifically, Gorham Savings Bank recently rolled out two of the state's first ITMs, which is short for interactive teller machines. What these allow is for users to interact with tellers over a video feed, which will allow them to perform actions one would normally associate with banking. To say the least, this is an interesting development of sorts.

It's not like ITMs are anything new, though, as other locations have implemented them as well. The main reason for this - and I am sure that Robert Jain can say the same - has to do with the reduction of costs. When you're able to keep expenses down, you can run a more stable business, which means good news for all parties involved. It also maintains the importance of human interaction, even though the video feed makes matters less personal.

Did you know that you can use an ITM to withdraw money from your account without a credit or debit card? The way that this works is that these machines have separate screens, which are used to scan driver's licenses. When all of the details line up appropriately, customers can access their accounts for withdrawals. Robert Jain Credit Suisse can attest to the importance of this development, though it should be surveyed in the future.

With these points in mind, it's easy to see that banking is a constantly evolving field without many limitations. It's important for people to know how their money is being handled, though, which is why these ITMs should be surveyed in the future. More stories will be published about them, I am sure, and people can make their own decisions. Nonetheless, these systems are worth building upon, since they can determine what the future holds.




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